Introduction
Cargo Pants Australia ("we," "our," or "us") operates the website cargo-pants.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter
- Participate in surveys or feedback requests
- Communicate with us via email
This information may include your name, email address, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small data files stored on your device that help us understand how you use our website.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality.
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide customer support
- To send newsletters and updates (with your consent)
- To improve our website content and user experience
- To analyse website traffic and usage patterns
- To detect and prevent fraudulent activity
- To comply with legal obligations
Third-Party Services
Amazon Associates Program
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon product links on our website, Amazon may collect information about your browsing and purchasing behaviour in accordance with their own privacy policy.
Google Analytics
We use Google Analytics to analyse website traffic. Google Analytics collects data through cookies and generates statistical reports about website activity. Google's privacy policy is available at policies.google.com/privacy.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will securely delete or anonymise it.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Some of our third-party service providers may be located outside Australia. When personal information is transferred overseas, we take reasonable steps to ensure the recipient handles your information in accordance with the APPs.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: hello@cargo-pants.com.au
- Contact Form: cargo-pants.com.au/contact
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.